Free Europe shipping on all pendants
Handmade one-of-a-kind crafts; perfect gifts

FAQ

FAQ page template

While there is no universal FAQ template to follow, there are questions which are common across industries. Here are some of the big ones:

  • What is the return policy?
  • What are the shipping options?
  • What are the international taxes, duties, etc. that I have to pay?
  • When will I receive my order?
  • What do I do if I never received my order?
  • What do I do if I received a defective order?
  • How do I make changes to an order I’ve already placed?
  • Where are you located?
  • How is the product made? Where do the materials come from?
  • How do I make sure I order the right size?
  • How do I contact your company if my question isn’t answered here?
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